Privacy Policy

Last Updated: June 2026

Introduction

Peak High-Level Dust Removal ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our services.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

Peak High-Level Dust Removal provides specialist high-level dust removal and industrial cleaning services throughout the UK.

Data Controller:
Peak High-Level Dust Removal
Email: info@peakdustremoval.co.uk
Telephone: 07545 139797

Information We Collect

We may collect and process the following information:

Information You Provide

When you contact us through our website, email, or telephone, we may collect:

Name
Company name
Email address
Telephone number
Business address
Details relating to your enquiry

Website Usage Information

We may automatically collect:

IP address
Browser type and version
Operating system
Pages visited
Time spent on pages
Referring websites

This information helps us improve our website and services.

How We Use Your Information

We use your information to:

Respond to enquiries
Provide quotations and service information
Manage customer relationships
Deliver our services
Improve our website and user experience
Comply with legal obligations
Prevent fraud and protect our business

Legal Basis for Processing

Under UK GDPR, we process your personal data on the following lawful bases:

Legitimate Interests

To respond to enquiries, improve our services, and manage our business operations.

Contractual Necessity

Where processing is necessary to provide services requested by you or your organisation.

Legal Obligations

Where we are required to process information to comply with applicable laws and regulations.

Consent

Where you have provided consent for specific activities such as marketing communications.

Marketing Communications

We may occasionally send information about our services where:

You have requested information from us; or
You have given consent to receive marketing communications.

You can unsubscribe or withdraw consent at any time by contacting us.

Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

Cookies may be used to:

Remember user preferences
Monitor website traffic
Improve website functionality
Analyse visitor behaviour

You can control cookie settings through your browser preferences.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties who help us operate our business, including:

Website hosting providers
Analytics providers
IT support providers
Professional advisers

All third parties are required to process personal data securely and in accordance with applicable data protection laws.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Fulfil the purposes for which it was collected
Comply with legal obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request erasure of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided above.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page and will become effective immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Peak High-Level Dust Removal
Email: info@peakdustremoval.co.uk
Telephone: 07545 139797

Complaints

If you are unhappy with how your personal data has been handled, you have the right to lodge a complaint with the:

Information Commissioner's Office (ICO)

Website: www.ico.org.uk

Telephone: 0303 123 1113